Frequently Asked Questions

The following Frequently Asked Questions have been compiled by our help-desk technicians, to help you troubleshoot your Kit Carson dial up connection and email issues. The majority of Kit Carson users use Windows-based computers. Most of the following FAQs are aimed at these users. We apologize to any Mac users who are unable to utilize this information.

Remember to call Kit Carson Telecom at 758-4838 if you are unable to resolve any problem you have with your Kit Carson dial-up connection or email account.

Trouble Shooting Links for Q & A related to Common Problems:

Internet Explorer 6 Problems

Problems Getting Connected

Problems Staying Connected

Ten steps to Malware Prevention

Avoiding Phishing Scams

Securing Mac OSX

10 tips for New PC

Email Problems

Email Safety

Spam

Viruses